Computer manufacturers are getting better at making reliable products,
according to industry analysts.
Although many consumers may not believe it, a new study by analysts Gartner
has found that annual failure rates have dropped by a quarter over the past two
years.
Three years ago around seven out of 100 desktop PCs were expected to fail in
their first year of use. That figure is now only five per 100. However,
notebooks, which are currently outselling desktops, do not fare so well, with
failure rates having remained similar over the past two years.
According to the study, failure rates overall are highest in the first 60
days of use, with motherboards and hard disks being the most vulnerable. One
reason suggested by Gartner is that more parts are built directly onto the
motherboard than in the past.
A representative of the company said: “Parts such as network cards and modems
can no longer be replaced separately. If either of these fails, an entire
motherboard swap is required.”
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