How to get rid of a rogue dialogue box caused by Nero
Tim Smith, Anthony Dhanendran, Computeract!ve15 Feb 2008
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Every time I turn off my computer (which uses Windows XP Media Center
Edition) a dialogue box entitled ‘cdirectorychangewatcherhelper’ appears. It
causes no trouble except slowing the PC when shutting down. What does this
dialogue box mean and how do I get rid of it?
John Povah
This error message can be caused by several programs but it’s commonly caused
by Nero Scout, which is part of the Nero 7 software. It’s a database of music
and video on your computer’s hard disk and it can misbehave, causing problems
when shutting down.
If you have Nero installed, it’s easy to disable the Scout program. Open My
Computer from the Desktop or the Start Menu, then right-click on the Nero Scout
icon, then click on Options. Remove the tick from the box marked Enable Nero
Scout, then click on OK. Restart the computer (you might see the error message
one last time).
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